Just downloaded Pro.
Builder does not appear.
Cannot access to Cornestone/Builder functionality.
Help!
Hi there,
It looks like you are trying to builder a header.
You will have to create a header first then you can edit it using the header builder.
It would be best to go over this video tutorial for header and footer builder:
As for Cornerstone, it is the Pro builder in Pro that you can use when you build pages and posts which you can find in WP Admin > Pages/Posts.
Hope this helps you get started.
I did that, however, the header builder dos not come up. Pro logo appears, but not the Cornerstone one.
I just cannot access to the builder anywhere.
I am using Pro on an already built site.
Hi,
You need to create the Header first.
If it still doesn’t work, please check the following.
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Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
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If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.
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If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
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Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
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Remove custom CSS, Javascript and templates.
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Reset your htaccess file by renaming it to
.htaccess-bak
. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button. -
Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
Thanks.
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