[Bug report] Classic Item List can't be duplicated

Support
#1

Hello Themeco,

A short bug report that you can fix this in the next update :wink:
When I’m trying to duplicate a classic item list element, it doesn’t work. I think that’s a general bug.

Cheers,
webdiz

1 Like
#2

Hi @webdiz

Thank you for the information, I will forward it to our developers.

Cheers

#3

I have the same issue

#4

Hi There,

The issue has been placed on our issue tracker.

Right now you need to re-add them manually.

Thank you

#5

Has this bug been fixed? I cannot duplicate my Classic element. We will have people editing content in here and need it to be as simple as possible.

Thank you

#6

Hi @CreativeRealities,

Thank you for reaching out to us. I did some local testing and tried duplicating the Classic Feature List element and it worked fine, I also tried duplicating the Feature List Item, it’s working fine too. Please check for the following first:

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

  6. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Let us know how this goes!