Howdy @WP-rockstar,
Thanks for writing in and sharing your login information for us to check everything out. Just as a reminder, please make sure to use the Secure Note feature when sharing sensitive information as mentioned in my initial response, as that is the only way to keep your login information private. I moved your site credentials into a Secure Note for you on this post, but please make sure to keep this in mind going forward for your site’s security.
Regarding this situation, after taking some time to look into this we uncovered a potential regression having to do with users utilizing very old Headline Elements. Essentially, the Text and Headline element have undergone a couple changes since the launch of Pro, but were initially kept as one element. As we moved forward, we realized that splitting the output of these elements more and making them more unique ultimately allowed us to introduce more unique functionality into each. The Text Element now works as a strong base for long-form content, with unique features such as text columns, whereas the Headline Element introduced more functionality for having specificity over the wrapping tags, subheadlines, a graphic, and more.
While these new changes took place for newly placed elements, certain elements utilized before these updates were holding onto both “identities” if you will. While you’re using a “Headline” element, it was referencing itself as merely “Text,” which is why none of your tags in this scenario were showing up as intended.
We have a fix in place for this that will be available in our next release (timeline for release not available at this moment). Upon updating, you will need to do the following:
- Go into any headers where you are experiencing this issue with the markup not outputting properly. You may notice that the styling of your headlines appears incorrect. This is fine, and is only visible in the preview for the time being, your visitors will not see this on the frontend of your site.
- Save that header to flush all proper attributes for all elements where necessary.
- Refresh the builder, and in the preview you should see your old styling return, and if you inspect the element either in the preview or on the frontend of your website, you should find that the proper markup has returned.
If you do not wish to wait for the update and follow the steps as mentioned above, you are also free to go and replace any Headline Elements where this is problematic with new ones, which will work as expected as they are fully on the new system and not caught in this “limbo” like your older Headlines are.
Thank you for writing in and helping to point out this issue as it was a more subtle thing to notice since it only applies to Headlines created before a certain point and didn’t visually affect anything. Hopefully this all helps to give you some guidance on how to proceed forward.
Cheers!