Breadcrumb not going away

Support
#1

Hello X!

I’ve been trying to remove the breadcrumb under the header section and even after saving the breadcrumb does not go away, it actually rechecks itself back on. Suggestions?

#2

Hi Trung,

Please follow the troubleshooting steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Remove custom CSS and Javascript from the options and/or Child Theme and test the case.
  4. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.

Thank you.

#3

Hello,

I’ve gone through those and I am still running through the same problem

#4

Hi,

Sorry, this is a bug and our web development team is already aware of it.

For a temporary solution, please add the code below in Theme Options > CSS

/* Please remove this when this bug is fixed permanently */
.x-breadcrumb-wrap {
   display:none;
}

Kindly monitor our changelog to check if this bug has been fixed.

https://theme.co/changelog/

Thanks

#6

Thank you kindly

#7

you are most welcome!

#8

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