Bottom footer and footer menu keep setting on automatic even after turn off

Support
#1

Bottom footer and footer menu keep setting ON automatic even after turn off. For now, I have to use CSS display none to hide, but this is a glitch.

For the records, I am up-to-date with my Theme

ANY REPLY WILL BE NICE!

#2

Hello @rcbarros,

Thanks for updating the thread. :slight_smile:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  4. Remove custom CSS and Javascript from the options or Child Theme and test the case.
  5. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

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