Blog posts page appears blank since 6.3.6 update

Support
#1

I updated to X 6.3.6 and my Blog page no longer works on the Integrity Light child theme. Individual post pages are fine. If you check out https://www.absolutelycorporate.com.au/blog/ you can tell that the content is all there (in 3-column layout) as you can hover in each location and see the link to the posts, but the images and text don’t appear.

It could be related to WPBakery, but I have enabled the Legacy X feature and no change. Have also cleared all the cache and even tried deactivating my WP Cache plugin.

#2

Hello @robynrhd,

Thanks for asking. :slight_smile:

I can see that the cache plugin is active. In dev tools I see bunch of error message that’s related with minification. Please turn off minification and then clear cache to see how it goes.

You can take a look at following article for more information.

If clearing cache does not helps then please test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.

#3

Thanks for the quick reply. I have tried all this now: turned off minify, purged all the cache, deactivated all plugins. Still not working, but I have at least determined that it is a js issue because I’ve also found the responsive hamburger menu is not working.

In Firefox devtools if I look at the Console readout it seems to indicate a couple of errors in x.js
See the attached screenshot.

#4

I have had to restore the site back to the old version, so that’s probably interrupted the chance to troubleshoot, sorry. I did capture another screenshot first, showing issues with x.js.

I will attempt the upgrade again in about a week, but hoping there’s a fix by then.

#5

Hey @robynrhd,

It’s because you’re still running X Shortcodes. There’s actually a message in the console that X is running without Cornerstone. Please uninstall it first then go to X > Validation so X will automatically install Cornerstone for you. This should fix the issue.

In order to avoid breaking your site next time, I’d recommend that you test in a staging server first and also follow the rest of the tips in our Updating Your Themes and Plugins guide at https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62.

Hope that helps.

#6

Hi Christian, thanks for the information, I’ll let you know how it goes.

#7

Hi there,

Please also note that there is a new update released for X 6.3.8 and Cornerstone 3.3.8.

Kindly make sure to clear your site’s cache after updating.

Hope this helps.

#8

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