Background pictures disappeard from Home page

Support
#1

I have pictures in the Background of the Edit Page. They appeared on the page a week ago.
They are still listed in the Background but do not appear when I view or edit the page. I checked on my android as well with no luck.
Any ideas?
And when I get them back is there a way to have them autosize to fit the available area?
Thank you,
Rick Mackoy

#2

Hi Rick,

If the website link I’ve shared in the Secure Note below is your current website, then I’ve found a JS error in the browser console that might cause this issue.

Please try the following:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  4. Remove custom CSS and Javascript from the options or Child Theme and test the case.

If this doesn’t help, then please provide us with WordPress Dashboard login details in a “Secure Note” so we can investigate this issue.

Thanks.

#3

Thank you. That is my site.
My X is at 6.0.4 and I have automatic update on. So, how do I get to 6.1.3?
The only plug in I have activated is Cornerstone, version 3.1.2. I will try to get that updated.
And as far as I know I am not on a CDN
I have not added any custom code, yet.
Thank you,
Rick

#4

Hi @rdmacko,

There are latest release of updates has concerned this issue. Please update your setup to the latest version. Latest version can be downloaded here: https://theme.co/apex/dashboard

You could manually update your setup. Updating guide:

Let us know how it goes.

Thanks.

#5

Thank you, Pictures are back…
Can I play the the images size them to fit?
Rick

#6

Hi Rick,

Yes, you can play with the background-size but the recommend value is cover



Please follow this article for more info about background-size property.

Hope it helps,
Cheers!

#7

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