Automatic updates stopped working

Our theme and plugins are no longer updating automatically. Our site is old and we’re still using WPBakery Page Builder - not sure if that’s causing the problem or perhaps it’s one of our plug ins. Any suggestions? When we manually update our site is generally down for a long time (host with GoDaddy). Thanks.

Hello Steve,

Thanks for writing in!

Can you let us know the version of X Theme and Cornerstone that website is using? If the website is using very old version of X Theme and Cornerstone then in that case automatic update won’t work and site needs to be updated manually.

For more information you can take look at our update guide:

Thanks.

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