Hi, the Revolution Slider above the navbar on the homepage of our site running the X Theme Auto Demo (http://screwcityauto.com) stopped working.
Where can I fix this?
Thanks,
Ben
Hi, the Revolution Slider above the navbar on the homepage of our site running the X Theme Auto Demo (http://screwcityauto.com) stopped working.
Where can I fix this?
Thanks,
Ben
Hey Ben,
Thank you for reaching out to us. I checked your site and it’s markup looks broken, please check for the following first:
Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.
If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).
Let us know how this goes!
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