Author Box | Setting Gravatars | WP User Avatar

We can’t get our author pictures to load.

Here’s our site: https://umobile.edu/news/marty-newton-carrell-to-discuss-seeds-of-impact-at-oct-11-torch-society-meeting/

The author blurb is loading but we have no picture.

I understand it pulls from the gravatar. We would like to set those pictures since our “users” aren’t really users, we manage the site ourselves, we just create a new user for each author.

I inherited this site and it looks like they were using “WP User Avatar” plugin to set the gravatars previously. It looks like I will need a custom hook to bring those rather than what is being set.

Any ideas on how to set the author pictures over using the gravatar? Can I do this?

On WP User Avatar it says I need to:

In your theme, manually replace get_avatar with get_wp_user_avatar or leave get_avatar as-is.

Hello There,

The author box will display the avatar by default. If you haven’t set up any avatar, it will just leave it blank.
Please go to Users > Your Profile or edit the user profile and make sure that there is already an avatar set for that profile.

Please check this out:
https://codex.wordpress.org/Users_Your_Profile_SubPanel

Hope this helps.

They are set. That’s the problem.

Hello There,

Do you have a custom author box shortcode added in your child theme? ​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look?
To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Thank you.

Ok I have sent the secure note. Thanks

Hi,

I checked and it seems to be loading fine.

Please clear your browser cache and check again.

Thanks

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