Ajax error

Hi I purchased the slider revolution plug in and I received an AJAX ERROR when trying to open a template to import a video slider. Do you need my log in information on why this is happening. I’ve done this before and you fixed the issue. I’m just wondering why this keeps happening.

Hi There,

Thanks for writing in! Could you please post the error details, so that we can assist you further.

Make sure that you’re running at least PHP v5.6.x or later to avoid WordPress incompatibility issues. You can contact your hosting provider for that.

Thanks!

This is the error details I am getting. I just installed word press and x theme like I normally do. Uploaded demo content. When I went to slider revolution and put in purchase code, I go to add from template and this is what shows up.

Hi There,

Sorry for the confusion here. You only need to validate X theme and you don’t need any license key to use any of the plugins that ships with X.

For more information, please refer:
https://theme.co/apex/forum/t/extension-revolution-slider/71

Thanks!