Admin side of website broke with Rev Slider Update

[NLeVasseur]

Hi there,
The admin side of one of my websites is down after updating the Pro theme and then updating the Rev Slider plugin.

After calling the host for support, we were able to determine, by renaming the theme, that it is the problem. Renamed, I can get into the admin, changed back to what it should be, I cannot get into the admin.

Credentials to follow.

Thanks for your help,
Nancy

[mldarshana]

Hi There,

Upon investigating your issue further, see the following list of errors in the secure note. It seems that your Pro theme is not installed properly or there are missing or corrupted files.

Please download the latest version of Pro theme and update it manually by following our guide here (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62). That should resolve your issues.

If you’re still getting any white screen, enable your WP_DEBUG mode using the following guide (https://codex.wordpress.org/WP_DEBUG) so that you can see the actual errors.

Let us know how it goes.
Thanks!

[NLeVasseur]

Hi There,
Thanks for the instructions. I was able to reinstall the theme, and all is well.
Thanks again for your help.

Regards,
Nancy

[jade]

You’re most welcome, Nancy.