Admin JS not loading

Support
#1

hi,

Some admin JS files do not load. I have checked they exist on the server, file permissions are 664, folder 755 and the group owner is correct. there are no errors displayed on the nginx or php logs.

do you guys have and suggestions?

#2

e.g. wp-content/plugins/cornerstone/assets/dist/js/admin/huebert.js
tco.js

#3

Hello @mj109,

Thanks for writing in!

Please follow up the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#4

all up to date, php is correctly allocated.
I am investigating WooCommerce plugins. There has not been any issue before >wp-5.2 & >wc-3.6

#5

Hey @mj109,

In that case please get back to us with URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks!

#6

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