Adding images in pro page builder stopped working

I am trying to update a background image on our website and when I click on insert image area nothing happens.

Here is the page for reference: https://makeitmomentous.com/about-us/meet-the-momentous-team/

You will see there is a section that doesn’t have an image.

I thought this might have something to do with some calendly integration javascript I had running on the page but I removed that and it still didn’t work.

Thanks

Hi @campuspubdev,

I checked the front end of your website, from the developer toolbar of my Chrome browser I found the error below:

Failed to load resource: the server responded with a status of 404 ()

The Front End of the website tries to load the style.css file from Child Theme. But see how the name of the file is wrong:

https://makeitmomentous.com/wp-content/themes/pro-child/style.cssstyle.css?ver=5.2.3

I am not sure that this is the problem cause that you are experiencing, but worths a try to follow the steps below to debug:

  1. Change the Child Theme to the Parent-Theme and test the case.
  2. Remove custom CSS and Javascript from the options and/or Child Theme and test the case.
  3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.

Thank you.

Thanks, I did some testing and found the conflicting plugin.

Hi @campuspubdev,

Glad you sorted things out, would you mind sharing what plugin is causing the issue so it can help others who may find your thread.

Cheers!

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