Activation Error

Support
#1

Trying to activate my account but keep getting error.
Uh oh, we couldn’t check if this license was valid. Details.

Please advise.

#2

Hello @rodolfor,

Thanks for asking. :slight_smile:

  1. Please try deleting Cornerstone from Plugins > Installed plugins. After that visit X > Validation so that Cornerstone get installed automatically installed. Then try validating again and see how it goes.
  2. If above solution does not work then the error message could also mean connection timed out or connection to our servers were blocked. Most probably it is the restriction of the cUrl access to our servers by your hosting service provider.

Kindly contact your hosting service provider and give them the link below to follow up:

Let us know how it goes.

Thanks.

#3

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