Accordion & mobile menu not working since update

Hi! Since updating to the latest version of X, the accordion & menu in mobile version is not working - please help!

Hi there,

Thank you for reaching out to us. I just checked your setup, I see you’ve updated Cornerstone but haven’t updated the X theme. This could be due to the incompatible versions. Please update X and Cornerstone to the latest versions first and see if this resolves the issue. You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

if this doesn’t help then please check for the following first:

  1. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

  5. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Let us know how this goes!.

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