Accordians not closing

[voyageur2018]

Hi there,

For some strange reason the accordians on my site won’t close (page URL is: http://voyageur.com.au/faqs/).

I’m not sure why this is. Any help would be much appreciated.

Thanks!

[christian]

Hey @voyageur2018,

It’s most probably because of version incompatibility. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

Thanks.

[voyageur2018]

Thanks for your reply. I have now updated everything to the latest versions.

Now it looks like the accordians are remaining closed, and won’t open. Any ideas what could be going on?

[nico]

Hi @voyageur2018,

As I check your site, I could see a lot of conflicts.

Please try to test for script and plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes!

Thanks.

[voyageur2018]

Hi there,

Thanks for the advice - it turned out to be a plugin conflict with the plugin ‘Speed Booster Pack’.

Thankyou for your help!

[nico]

Hi @voyageur2018,

Happy to hear that it helped.

Feel free to ask us again.

Thanks.