Accordian shortcode not working after theme update - does not open

Support
#1

Hi,
On a fairly static site that does not change, automatic X theme updates were run, and the accordian shortcode no longer works. It does nothing - does not open, appears as flat text.

I created a new test page with a new accordian short code - same problem.

I deactivated all third party plugins - same problem.

Thanks in advance for your help,
Heather

#2

Hi hmorrical,

You are using the old version of the theme which is version 6.0.4 with the latest version of the Cornerstone which is 3.1.6. they are not compatible.

I checked the website and I see there is a problem rendering the auto update. Please backup your website completely and perform the manual update mentioned in this article to update the theme to version 6.1.6.

I added a test page in your installation for testing reasons. You can remove that page if you want.

Thank you.

#3

Thank you!! I assumed the auto update updated the theme as well. I will do this immediately. Thanks again.

#4

Worked! Thanks again!!

#5

Glad we were able to help :slight_smile:

#6

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