404 Error Message In Cornerstone

[Brice]

Hi there,

I’m working on a new website, and have had no issues until today - I’m constantly getting 404 messages, especially when I try to add elements in Cornerstone - any ideas why?

Thank you!

Jess

[Prasant]

Hello Jess,

Thanks for asking.

Please take a look at the solution mentioned in following thread and let us know how it goes.

404 not found in Cornerstone

Thanks.

[Brice]

Hi,

Thanks for your fast reply - it’s not clear just from this what the ‘same setting’ is - can you please let me know? I already tried going into Permalinks under Settings in the main menu, but I don’t have anything to do with the index.php enabled.

I updated Cornerstone, cleared cache and the problem persists.

thank you,
Jess

[Prasant]

Hello Jess,

Thanks for updating the thread.

In that case, can you please share website login details in secure note for us to take a closer look?

Thanks.

[Brice]

Great, I have just added one there - thank you!

[christian]

Hey Jess,

Looks like there’s a problem accessing the backend of your site. Please check.

In addition to what @Prasant suggested, please try resetting your permalinks by going to WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

If that does not help, please give us FTP access also.

Thanks.