Woo Commerce Shortcode Display Issue – Themeco Community

Woo Commerce Shortcode Display Issue

Justin E — Wed, 05 Nov 2014 16:29:44 +0000

Hello all,
I’m running into an issue with the formatting of my Woo Commerce product page when using a shortcode to insert it into another page.

For example… this is how the product page displays on its own (which looks great):

http://dev.beekenbiomedical.com/product/nustat-tactical/

However, when I use the shortcode to add it to a page I’m developing, the formatting gets messed up (scroll down a bit):

http://dev.beekenbiomedical.com/products/nustat-tactical/

I’m not sure if this is a theme issue, a Woo Commerce issue, or if I need to be doing something differently. I would ideally like to have expanded info about the product on the same page as the shopping portion, so I need a solution that goes beyond simply using the Woo Commerce product page to display my products.

Thanks in advance for any thoughts or suggestions!

Reply To: Woo Commerce Shortcode Display Issue

Kosher K — Wed, 05 Nov 2014 18:36:53 +0000

Hi There,

Thanks for writing in and I’m sorry to hear about your issue,

Upon checking on your site, I can see that you have added a woocemmerce product into a page which I’m not sure what surecode you use.

I have also seen the the woocommerce data is wrap with

If you are using Visual Composer to create this page, make sure to use “Text Element” and add your shortcode in Text Editor.

Would also mind providing login access to your site for us to check on the back-end set-up of that Page that contains a product.

I hope this helps.

Have a great day

Reply To: Woo Commerce Shortcode Display Issue

Justin E — Wed, 05 Nov 2014 19:00:25 +0000

This reply has been marked as private.

Reply To: Woo Commerce Shortcode Display Issue

Nabeel A — Wed, 05 Nov 2014 22:03:09 +0000

Hi Justin,

Upon testing your site, you’re using a fairly old version of X theme. Please update the theme and plugins as soon as possible. You can find the latest version numbers here: (http://theme.co/x/member/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

Also please update the WooCommerce to the latest version. Let us know how this goes!

Reply To: Woo Commerce Shortcode Display Issue

Justin E — Thu, 06 Nov 2014 23:41:36 +0000

Hi Support,
I’ve updated the site to the latest version of X & updated my plugins, and seem to still be getting the same issue in terms of how the product display page shows inside one of my pages.

Any thoughts?

Reply To: Woo Commerce Shortcode Display Issue

Paul R — Fri, 07 Nov 2014 08:49:39 +0000

Hi Justin,

I was able to fix it, please check http://dev.beekenbiomedical.com/products/nustat-tactical/

I remove the wrap

in http://screencast.com/t/3isgPegh5Gw

Thanks

Reply To: Woo Commerce Shortcode Display Issue

Justin E — Fri, 07 Nov 2014 15:35:12 +0000

Hi Support,
Looks great, thanks!
I’m still confused though… where does that wrap code come into play? Is it just because I was entering the shortcode in the visual editor rather than the text editor?
Thanks again for your help and continued support!
Justin

Reply To: Woo Commerce Shortcode Display Issue

Cousett — Fri, 07 Nov 2014 20:07:33 +0000

Yes when you enter the shortcodes into the visual editor they can wrap differently than how you specifically want it when you place it in the text editor.

Reply To: Woo Commerce Shortcode Display Issue

Justin E — Mon, 10 Nov 2014 14:34:10 +0000

Thanks again support… I’ll keep that I mind!

Reply To: Woo Commerce Shortcode Display Issue

Cousett — Mon, 10 Nov 2014 15:15:30 +0000

Glad we were able to help. 🙂 Have a nice day.