Website showing blank unless logged in as admin – Themeco Community

Website showing blank unless logged in as admin

FoggyFood — Sun, 09 Aug 2015 20:57:58 +0000

I went on holidays for 2 days and when I came back I checked my website http://www.foggyfood.com and it showed the header with no menu I then logged in to see if I could sort the problem and then from the dashboard I checked if the website worked and it showed up fine but then I logged out and checked the website and got the same problem I then changed the theme and the website showed up when logged out I then changed the theme back to X but the problem persisted.

Help would be appreciated

Reply To: Website showing blank unless logged in as admin

Lumos — Sun, 09 Aug 2015 22:38:43 +0000

Hi FoggyFood,

There could be an issue with one of the plugins being used on the site. There is a possibility that if visitors are not logged in, they are restricted to the site.

Try disabling each plugin one by one. If the issue is corrected when a certain plugin is disabled, then you may need to contact the plugin developers or leave it disabled and find an alternative.

Thanks,

Chris
Creatications

Reply To: Website showing blank unless logged in as admin

John Ezra — Mon, 10 Aug 2015 01:03:50 +0000

Hi FroggyFood,

Thanks for writing in! @creatications thanks for assisting. You may also want to check if anything auto updated like wordpress or plugins. Let us know what you find. Thanks!

Reply To: Website showing blank unless logged in as admin

FoggyFood — Mon, 10 Aug 2015 12:50:53 +0000

I disabled the plugins one by one and I found that it was Buddypress causing the problem.
This is bad because Buddypress was kind of vital to my site.
I Disabled all the plugins to see if I could find a conflict between Buddypress and another plugin I tried to deactivate cornerstone but it refused to deactivate.
I guess a website that works is better than no website!
Answers to why Buddypress isn’t working with my site would be appreciated.

Reply To: Website showing blank unless logged in as admin

Paul R — Mon, 10 Aug 2015 13:19:03 +0000

Hi,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Reply To: Website showing blank unless logged in as admin

FoggyFood — Mon, 10 Aug 2015 15:15:53 +0000

This reply has been marked as private.

Reply To: Website showing blank unless logged in as admin

Darshana — Mon, 10 Aug 2015 18:04:22 +0000

Hi there,

Upon testing your site, it seems that your site is working now (see: http://screencast.com/t/O7g67WoH).

Also I see that your menu does not have menu items assigned (see: http://screencast.com/t/Qcb9inO9BaP).

Thanks!

Reply To: Website showing blank unless logged in as admin

FoggyFood — Mon, 10 Aug 2015 20:39:58 +0000

Thanks for the speedy reply!
I fixed the before you replied by disabling Buddypress, but I really would like Buddypress to work on my site.
The problem only occurs When the plugin Buddypress is activated so currently I have Buddypress disabled so my site can be viewed until a solution is found.

Answers would be appreciated on why Buddypress doesn’t work on X for me anymore.

Reply To: Website showing blank unless logged in as admin

Nabeel A — Mon, 10 Aug 2015 22:11:53 +0000

Hi there,

There could be a conflict of BuddyPress plugin with another plugin. Activate BuddyPress and deactivate all third party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how this goes!

Reply To: Website showing blank unless logged in as admin

FoggyFood — Tue, 11 Aug 2015 18:55:48 +0000

I tried to deactivated all plugins at the same time to see if there even was a conflict but cornerstone refused to delete those this mean Buddypress is incompatible with X?