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  • #396625

    ClearPoint
    Participant

    Hello X

    I’m having a conflict playing Vimeo videos and I can’t figure out what it is. The video says: Sorry
    Because of its privacy settings, this video cannot be played here.

    The website is http://www.mojowater.com and I have a page with the various attempts at http://mojowater.com/video-test/

    It’s only when I use the X theme.

    1. I embedded this video to a page using Cornerstone: https://vimeo.com/139843760.
    2. All privacy settings within Vimeo are set to play Anywhere (and embed anywhere, etc.).
    3. I have tried to embed the video using the Embed Video Element with this Code:
    <iframe src=”https://player.vimeo.com/video/139843760?color=3b96d2&title=0&byline=0&portrait=0″ width=”1200″ height=”675″ frameborder=”0″ webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

    4. I tried adding a text Element and using this code:
    [image class=”videoLightbox” type=”rounded” src=”http://mojowater.com/wp-content/uploads/2015/09/MOJOMoviePlaceholder.jpg” link=”true” href=”//player.vimeo.com/video/139843760″ alt=”Watch The MOJO Water Video”]

    [lightbox selector=”.videoLightbox” opacity=”0.875″ prev_scale=”0.75″ prev_opacity=”0.75″ next_scale=”0.75″ next_opacity=”0.75″ orientation=”horizontal”]

    5. I manually added the X-Embed code using this:
    [x_video_embed]<iframe src=”http://player.vimeo.com/video/67051688″ width=”500″ height=”281″ frameborder=”0″ webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe>[/x_video_embed]

    6. I added the Plugin WP Lightbox Ultimate and used the following code:
    [wp_lightbox_prettyPhoto_video link=”http://vimeo.com/138238155″ width=”850″ height=”478″ description=”MOJO Water Overview” source=”http://mojowater.com/wp-content/uploads/2015/09/MOJOMoviePlaceholder.jpg” title=”MOJO Water Overview”]

    That didn’t work so I deactivated it.

    This is totally kicking my ass – and I’ve got a plane to catch in a few hours. Can you see what I’m doing wrong?

    #396627

    ClearPoint
    Participant

    By the way, the video works at http://www.bottleless.com – right from the Home page. Different theme. Thanks.

    #396836

    John Ezra
    Member

    Hi there,

    Thanks for writing in! I have just tried your video on my end via cornerstone video embed and it work fine. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #397445

    ClearPoint
    Participant
    This reply has been marked as private.
    #397577

    Zeshan
    Member

    Hi there,

    Thanks for the logins!

    The video works just fine when I remove the attributes from the iframe src (see: http://prntscr.com/8itmfv). But as soon as the arguments are added, it doesn’t work (see: http://prntscr.com/8itmxg). This even works when I append &autoplay=1; to the src (see: http://prntscr.com/8itndm). I’d advise contacting Vimeo support with regard to the issue as I can see other Vimeo videos on your page are working just fine.

    Thanks!

    #603963

    ClearPoint
    Participant

    Hey guys,

    I forgot to get back to you last week. Wanted to confirm that this was, in fact, a Vimeo issue – not X. Thanks, as always, for your responsive support.

    #604100

    Darshana
    Moderator

    Thank you for updating the thread and confirming 🙂

    Cheers!

    #697993

    Poldix
    Participant

    Hi X,

    Having the same issue:

    Sorry

    Because of its privacy settings, this video cannot be played here.

    Poldi

    #698401

    Zeshan
    Member

    Hi Poldi,

    Please contact Vimeo support with regard to the privacy issue since we don’t have any control over video privacy settings.

    Thank you!