Video Background Image not showing up on mobile – Themeco Community https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/feed/ Sun, 19 Oct 2025 17:48:54 +0000 https://bbpress.org/?v=2.6.14 en-US https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-310918 <![CDATA[Video Background Image not showing up on mobile]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-310918 Tue, 23 Jun 2015 20:43:03 +0000 LucyKeile Hey Guys I added 3 images to be displayed on my mobile since the mp4 video won’t show.

1st is there any video tat will show as a video slider on mobile?

What do I have to do to make those images show up.
I can see my slider layers but no image. ( i do not want to see the slider layers)
Thank you!

Lucy

]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-310919 <![CDATA[Reply To: Video Background Image not showing up on mobile]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-310919 Tue, 23 Jun 2015 20:43:16 +0000 LucyKeile https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-311126 <![CDATA[Reply To: Video Background Image not showing up on mobile]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-311126 Wed, 24 Jun 2015 01:38:23 +0000 Friech Hi Lucy,

Thanks for writing in! Background video on mobile is disable by default, one reason for this is high data. Unfortunately, you can only select one video poster image, please remove the other two.

Hope it helps, Cheers!

]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-311153 <![CDATA[Reply To: Video Background Image not showing up on mobile]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-311153 Wed, 24 Jun 2015 02:16:03 +0000 LucyKeile Cool! I have deleted the other two and works, but could please tell me what size this image should be I tried resizing to different sizes and still won’t work. I have read on other posts here that it should be the same as the video size because the theme is responsive it will resize for different screen sizes.

But, the image that I uploaded works on iPhone 6plus if I look in landscape mode, portrait the image gets very cropped.

How could I fix it?

Appreciate the help.

Lucy

]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-311373 <![CDATA[Reply To: Video Background Image not showing up on mobile]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-311373 Wed, 24 Jun 2015 09:08:03 +0000 Paul R Hi Lucy,

Upon checking, I can see you are no longer using xtheme.

http://screencast.com/t/5H2UeSu5KHM

Please activate your xtheme so we could help.

Thanks

]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-311645 <![CDATA[Reply To: Video Background Image not showing up on mobile]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-311645 Wed, 24 Jun 2015 15:30:19 +0000 LucyKeile Sorry, Could not leave the site under maintenance yesterday. X is activated.

]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-311884 <![CDATA[Reply To: Video Background Image not showing up on mobile]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-311884 Wed, 24 Jun 2015 19:42:45 +0000 Zeshan Hi Lucy,

Please try adding following CSS under Custom > CSS in the Customizer:

#big-video-image {
    max-height: 100%;
    max-width: 100%;
    left: 0 !important;
    top: 0 !important;
}

Thanks!

]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-313205 <![CDATA[Reply To: Video Background Image not showing up on mobile]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-313205 Thu, 25 Jun 2015 23:18:27 +0000 LucyKeile Wonderful! It’s all good now.

Thank you guys!

Lucy

]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-313340 <![CDATA[Reply To: Video Background Image not showing up on mobile]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-313340 Fri, 26 Jun 2015 02:58:19 +0000 Friech Glad we could help, Cheers!

]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-347748 <![CDATA[Reply To: Video Background Image not showing up on mobile]]> https://theme.co/archive/forums/topic/video-background-image-not-showing-up-on-mobile/#post-347748 Sun, 02 Aug 2015 16:49:11 +0000 LucyKeile After updating I see that the image I have replacing the video gets cropped on mobiles. The code you have told me to add is still there.

#big-video-image {
max-height: 100%;
max-width: 100%;
left: 0 !important;
top: 0 !important;
}

Can you please help me access this?

Also I don’t want my slider layers to show up on mobile I have made the changes into the revolution slider but the layers still come up on mobile.

Please help. My site is live now.

]]>