Locked Out of my Website Due to the Under Construction Plugin + Users Ultra – Themeco Community https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/feed/ Thu, 25 Dec 2025 14:05:44 +0000 https://bbpress.org/?v=2.6.14 en-US https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-239416 <![CDATA[Locked Out of my Website Due to the Under Construction Plugin + Users Ultra]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-239416 Tue, 31 Mar 2015 23:20:02 +0000 fmbm Hi, I just installed Users Ultra on my site and currently have your Under Construction plugin activated as I build the site. Once I had Users Ultra configured I logged out to test the new login page and realized that I’m unable to login, as /wp-admin redirecting to /login can’t display passed the Under Construction Page. How can I log back into my site?

]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-239570 <![CDATA[Reply To: Locked Out of my Website Due to the Under Construction Plugin + Users Ultra]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-239570 Wed, 01 Apr 2015 06:04:39 +0000 Christopher Hi there,

Thanks for writing in! It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Thank you for your understanding.

]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-239679 <![CDATA[Reply To: Locked Out of my Website Due to the Under Construction Plugin + Users Ultra]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-239679 Wed, 01 Apr 2015 09:52:16 +0000 fmbm Hi, thank you for the response. I get that, but the issue is really more with your plugin not recognizing the login page because it seems like its only set to pick up on ‘/wp-admin’. You guys don’t have a way around this?

]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-239720 <![CDATA[Reply To: Locked Out of my Website Due to the Under Construction Plugin + Users Ultra]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-239720 Wed, 01 Apr 2015 10:45:57 +0000 Thai Hi There,
You can deactivate these plugins via FTP Account.
After login to your FTP via the FTP clients software (like FileZilla, …), then navigate to /wp-content/plugins/, after that rename both folders related to Under Construction + Users Ultra plugin.
Hope it helps.

]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-240015 <![CDATA[Reply To: Locked Out of my Website Due to the Under Construction Plugin + Users Ultra]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-240015 Wed, 01 Apr 2015 16:32:07 +0000 fmbm Hi, Thanks for the feedback, and yes that’s what I ended up doing. Thanks!

]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-240025 <![CDATA[Reply To: Locked Out of my Website Due to the Under Construction Plugin + Users Ultra]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-240025 Wed, 01 Apr 2015 16:40:39 +0000 Nico You’re most welcome.

Let us know if you need anything else.

Cheers!

]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-617390 <![CDATA[Reply To: Locked Out of my Website Due to the Under Construction Plugin + Users Ultra]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-617390 Thu, 08 Oct 2015 23:09:22 +0000 cjdrocks I had the same problem, I was just playing with the plug-in and it cost me about 1 hr of wasted time. Great theme but not fond of this plugin

]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-617586 <![CDATA[Reply To: Locked Out of my Website Due to the Under Construction Plugin + Users Ultra]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-617586 Fri, 09 Oct 2015 03:27:17 +0000 Rad Hi there,

There could be conflicts between the two, I’ll investigate it but I can’t offer any temporary fix. You may disable the other one as you can’t use them at the same time. Or you may use another Under construction plugin.

Thanks.

]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-619671 <![CDATA[Reply To: Locked Out of my Website Due to the Under Construction Plugin + Users Ultra]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-619671 Sat, 10 Oct 2015 19:06:22 +0000 John C Yes I agree with CJDRocks…plugin seems simple but it locks me out too often…considering theme.co’s usual high standards and the quality of x-them it’s pretty rubbish. Example: I have been working on a site all afternoon about 5 hours, no new plugins or anything installed so it can’t br a plugin conflict but just now, out of the blue…LOCKED OUT! Sooooo bored of it doing that !

I hate installing random plugins; from a security and resilience POV less is best…and I would much rather stick with a set of them like an X-Theme set, one developer hoping give higher security and less chance of conflicts etc but I have no choice…I’m now beyond bored with Under Construction.

]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-620000 <![CDATA[Reply To: Locked Out of my Website Due to the Under Construction Plugin + Users Ultra]]> https://theme.co/archive/forums/topic/locked-out-of-my-website-due-to-the-under-construction-plugin-users-ultra/#post-620000 Sun, 11 Oct 2015 05:36:34 +0000 Christian Hey John,

Thank you for your feedback. Can you give us details why you think the quality of X is not good? This would help us improve X and X extensions in the future.

We’re sorry to hear that you are not satisfied with our Under Construction extension. Can you give us screenshots of the issue and access to your WordPress admin so we could investigate? I have tested the extension on my test site but I haven’t encountered this issue.

Thanks.

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