“Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.”

WooCommerce will also not respond to my changes of the page layout on my store page, meaning there is a footer and sidebar when I don’t want them, which is my main issue.

The WooCommerce notification told me to give the following information to whoever was going to attempt to fix the problem:

### WordPress Environment ###

Home URL: http://www.ezrazworld.com
Site URL: http://www.ezrazworld.com
WC Version: 2.3.8
WC Database Version: 2.3.8
Log Directory Writable: /hermes/bosnaweb10a/b561/ipg.ezrazworldcom/ezrazworld/wp-content/uploads/wc-logs/
WP Version: 4.2
WP Multisite: –
WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache/2
PHP Version: 5.3.13 – We recommend a minimum PHP version of 5.4. See: How to update your PHP version
PHP Post Max Size: 20 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.32
Max Upload Size: 20 MB
Default Timezone is UTC:
fsockopen/cURL:
SoapClient: ✕ Your server does not have the SOAP Client class enabled – some gateway plugins which use SOAP may not work as expected.
DOMDocument:
GZip:
Remote Post:
Remote Get:

### Server Locale ###

decimal_point: .
thousands_sep: N/A
mon_decimal_point: N/A
mon_thousands_sep: N/A

### Active Plugins (6) ###

Black Studio TinyMCE Widget: by Black Studio – 2.2.3
Disable Comments: by Samir Shah – 1.3
WooCommerce: by WooThemes – 2.3.8
WordPress Importer: by wordpressdotorg – 0.6.1
X – Email Forms (MailChimp): by Themeco – 1.0.0
X – Shortcodes: by Themeco – 3.0.5

### Settings ###

API Enabled:
Taxes Enabled: –
Shipping Enabled:
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0

### WC Pages ###

Shop Base: #6771 – /?page_id=6771
Cart: Page does not contain the shortcode: [woocommerce_cart]
Checkout: Page does not contain the shortcode: [woocommerce_checkout]
My Account: #6827 – /?page_id=6827

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: X
Version: 3.2.4
Author URL: http://theme.co/
Child Theme: ✕ – If you’re modifying WooCommerce or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support:

### Templates ###

Overrides: x/woocommerce/cart/cart-totals.php
x/woocommerce/cart/cart.php version 2.3.0 is out of date. The core version is 2.3.8
x/woocommerce/cart/cross-sells.php
x/woocommerce/cart/shipping-calculator.php
x/woocommerce/checkout/form-billing.php
x/woocommerce/checkout/form-shipping.php
x/woocommerce/checkout/thankyou.php
x/woocommerce/content-product.php
x/woocommerce/loop/loop-end.php
x/woocommerce/loop/loop-start.php
x/woocommerce/loop/pagination.php
x/woocommerce/myaccount/form-edit-address.php
x/woocommerce/notices/error.php
x/woocommerce/notices/notice.php
x/woocommerce/notices/success.php
x/woocommerce/order/order-details.php
x/woocommerce/single-product/add-to-cart/variable.php
x/woocommerce/single-product/product-attributes.php
x/woocommerce/single-product/product-image.php
x/woocommerce/single-product/product-thumbnails.php
x/woocommerce/single-product/rating.php
x/woocommerce/single-product/related.php
x/woocommerce/single-product/tabs/tabs.php
x/woocommerce/single-product/up-sells.php
x/woocommerce/single-product-reviews.php

: Learn how to update outdated templates

Thank you very much,
Ezra

Thanks for writing in!

To fix the WooCommerce issue, download this zip file (https://cldup.com/WafLVro-da.zip). Extract it and patch your /wp-content/x/woocommerce/ by overwriting it with your downloaded patch.

You may use any FTP client like FileZilla to upload your patch (https://filezilla-project.org/).

Use your hosting info like cPanel account as your FTP login.

Though, that will still display some out of date templates. It’s simply because X theme woocommerce templates are only made compatible to the woocommerce’s version the time X theme update’s released. And that’s the latest template we have.

We can’t just release X theme update on every woocommerce update because some changes on woocommerce templates are just version, and changes on actual code are very rare. Template coding could change if it’s major update that contains large gap on coding and structure.

Also we have included some important information in the following notice (https://theme.co/x/member/forums/topic/woocommerce-2-3-x-issues/).

Thanks!

Thank you for your time,
Ezra

Would you mind providing some screenshots of what’s not and what should be so we can compare them?

We aren’t sure yet with compatibility since the last X theme update is for previous version of woocommerce. We have to wait for next update and all we could do for now is offer temporary tweaks.

You should test your theme and plugin updates on a test sites before applying them on live site. It’s the best practice to avoid site’s downtime 😉

Thanks.

BTW I’m not using a test site because I’m designing the site from scratch so it doesn’t have any traffic yet. Thank you for the advice though 🙂

The simple explanation is template are usable on normal pages, while woocommerce pages can’t.

http://gyazo.com/0bbf75a75ebacbe32f1615d56078e072 this uses Blank – No container | Header, No footer template. And you can’t apply that on woocommerce/shop page.

Instead, just add this css at your customizer’s custom css.

.post-type-archive-product.woocommerce-page .x-main {
width: 100%;
float: none;
}
.post-type-archive-product.woocommerce-page .x-sidebar, .post-type-archive-product.woocommerce-page .x-colophon {
display: none;
}

Cheers!

Are you finding the elements to remove using inspect element, or did you just already know how to remove those specific things because they are a part of the X theme?