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AuthorPosts
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February 18, 2016 at 5:30 pm #802392
Hi,
My page does not load after I open it with cornerstone. Even if I wait an hour it does not load. I may still open some panels and adjust text. But the uptating-wheels keep spinning in all panels.
I erased the browser cache but it did not help.
What is the problem? How do I solve it?
H
February 18, 2016 at 6:11 pm #802437I am having this same issue. I don’t even get the spin wheel unless I go to the flyout view with the entire page structure. I have disabled all plugins except cornerstone, increased memory, cleared cache, etc.. X theme Version: 4.3.4. I’m giving up here.
February 19, 2016 at 2:12 am #802938Hi guys,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
February 19, 2016 at 4:09 pm #803818This reply has been marked as private.February 20, 2016 at 7:39 am #804476Hi there,
Provided credentials didn’t work, please check.
Thanks.
February 20, 2016 at 10:00 pm #804989This reply has been marked as private.February 21, 2016 at 9:43 am #805415Hi There,
It should be working now, I also installed a transient cleaner(https://wordpress.org/plugins/artiss-transient-cleaner/) plugin to clear your internal caches. You may uninstall it anytime.
Thanks!
February 21, 2016 at 2:49 pm #805698Super job! Thank you guys!
HenrikFebruary 21, 2016 at 6:47 pm #805910Thanks for the quick fix. Was it just the options table or are there other issues that I need to take into consideration?
February 21, 2016 at 10:48 pm #806150Hello There,
Thanks for updating this thread! There are issues with the transient data stored in the database. Cornerstone tend to use these cached datas which would need to be cleared when you just made some updates or changes. To know more about Transient data and api, please check out the WP codex here: https://codex.wordpress.org/Transients_API
Hope this explains it.
February 21, 2016 at 11:24 pm #806195Hi, having the same on going issues. Even thinking of deleting the entire website content and starting again? Would that solve this issue?
Terry
February 22, 2016 at 12:35 am #806275Thanks for writing in!
I’ve already answered you in your own topic : https://community.theme.co/forums/topic/cornerstone-issues-18/?replyto=802908#post-806272
March 1, 2016 at 2:59 pm #819000Hi again,
I have another question.
I bought one license (X-theme Integrity) and use it at http://www.affarscoachen.nu. I would like to make an english translation for this page. How can I do this? Do I really need to purchase another license or how could I get another landing page copy and make it english?Sincerely
Henrik
March 1, 2016 at 11:41 pm #819540Hi Henrik,
If it is a separate install from the main domain. You will need another licenses as 1 license entitles you usage for 1 project or typically 1 main domain.
You can use a multilingual plugin like WPML to translate your site. You follow this post: How to translate the X theme into other languages.
Hope it helps, Cheers!
March 2, 2016 at 12:54 pm #820652Hi and thank you so much for your help!
H -
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