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  • #912846
    collinh
    Participant

    Product details are suddenly missing from our WooCommerce product pages. Everything is there in the admin panel when we edit the product, but not showing up on the front end.

    Here’s one of the product pages as an example:
    http://brassfamilyfarm.com/order/standard-18-beef-bundle/

    The product description should be showing up as the first tab in the sequence, to the left of “About Our Pricing.” It was there recently, so some update has messed things up.

    WordPress 4.5.1, X Theme 4.4.2, Cornerstone 1.2.4.

    UPDATE: Looks like it’s a conflict with the WooCommerce Tab Manager plugin (1.5.2). If I disable that plugin the product details reappear but of course the other tabs go away. I’ll leave it to you to figure out if the core problem is with the plugin or your theme.

    #913279
    Nabeel A
    Moderator

    Hi there,

    Thanks for writing in! It sounds like you might be having an issue with a third party plugin. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

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