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April 28, 2014 at 4:36 pm #38240
When I try to install the Visual Composer I get this error message:
The plugin does not have a valid header. Downloading install package from http://domwashburn.com/wp-content/themes/x/framework/plugins/js_composer.zip… Unpacking the package… Installing the plugin… Destination folder already exists. /hermes/bosoraweb085/b2595/ipg.domwashburncom/wp-content/plugins/js_composer/ Plugin install failed.
I have no trouble with the Slider plugin and the short codes installed just fine. I really need some help wit this as soon as possible.
April 28, 2014 at 4:38 pm #38241domwashburn.com is the link, it looks like the post edit function isn’t working…
April 28, 2014 at 4:45 pm #38244This reply has been marked as private.April 29, 2014 at 1:06 am #38406Hey Dominick,
Please try installing it via FTP.
Thanks.
December 9, 2014 at 2:29 pm #161378I’m new to wordpress themes. How do I install it via FTP?
December 10, 2014 at 3:41 am #161678Hey Dominick,
Please see https://www.youtube.com/watch?v=u3bnJJ8_rQo to learn how to install a plugin manually.
Hope that helps. 🙂
April 20, 2015 at 8:21 pm #254419I have the exact same problem with:
– Visual Composer
– Rev SliderI took the above advice, and installed using FTP while in Filezilla, then, unpacked the zipped file while in Godaddy File Manager.
I still get the exact same error message:
“Destination folder already exists. /home/content/50/3023850/html/salsa-freak/wp-content/plugins/revslider/”
Plugin install failed.
Return to Extensions”Any other suggestions?
– Edith Williams edie@blackbeltsalsa.comApril 21, 2015 at 12:33 am #254527Hey there,
Please give us access to your Go Daddy CPanel so we could troubleshoot.
Thanks.
April 21, 2015 at 7:37 am #254788Got it figured out! Used FTP to delete both plugin directories, then went to Godaddy’s File Manager section, and xfer’d both zipped files to the plugins directory, then unzipped them. The unzipped files created both directories. Then I went to the X Theme, and installed, then “Activated” both add-ons, and it worked GREAT!!
.:)
April 21, 2015 at 7:41 am #254793@salsafreak … Glad you were able to figure it out 🙂
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