February 6, 2017 at 2:18 pm #1360136
Hi there we have updated our site palimeovocie.sk and after that we are unable to do anything. Website is unreachable, we can not log in to the admin area. There is only a messsage: Parse error: syntax error, unexpected ‘[‘ in D:\Inetpub\webs\105_web\www\wp-content\plugins\convertplug\framework\functions\component_social_media.php on line 902
MichaelFebruary 6, 2017 at 2:26 pm #1360141This reply has been marked as private.February 6, 2017 at 5:15 pm #1360311
I have tried to login through FTP but I am getting this error:
Response: 426 ERR: You can not connect from this IP Error: Could not connect to server
Do you have any IP restriction active for the FTP logins? If so kindly disable so that we can check.February 7, 2017 at 2:40 am #1360835
Sorry there is a restriction only for my country IPs. Please tell me from which country are logging in so I can allow your IP.
MichaelFebruary 7, 2017 at 3:07 am #1360854
Support staffs are from different locations, please disable IP restriction while we are working on your site.
Thanks.February 7, 2017 at 3:07 am #1360855
I’ve just checked log book and I have added Thailand. Is that correct?
MichaelFebruary 7, 2017 at 3:51 am #1360889
I have had the same issue with my site!
Can you pls let me know of the resolution apart from removing the plugin.
BenFebruary 7, 2017 at 4:10 am #1360902
Everything turned off. You should be able to log in.
MichaelFebruary 7, 2017 at 8:15 am #1361160
Please disable IP restriction. We could not proceed if this is not met.
You could try deleting the
wp-content/pluginsthen install again via Addons.
Thanks.February 7, 2017 at 8:43 am #1361191
We already tried your suggestion but after new installation of plugin there is still the same problem.
Please try to log in via provider app which credentials I’m sending below.
Thanks a lot.
MichaelFebruary 7, 2017 at 8:45 am #1361197This reply has been marked as private.February 7, 2017 at 9:47 pm #1362245
I am able to login and check your setup.
But before we continue, please upgrade your PHP version greater or equal to 5.4 first. That’s common issue with the older version that uses double color ( :: ) for accessing static object.
Please check PHP version too.
Try installing again after that.
Do let us know how this goes.
Attachments:You must be logged in to view attached files.February 8, 2017 at 1:43 am #1362436
you solved it. Everything works perfectly.
Thanks.February 8, 2017 at 4:44 am #1362577
You’re welcome.February 9, 2017 at 4:33 pm #1364941