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  • January 3, 2017 at 3:27 am #1313883

    sistemasArquisocial
    Participant

    Hello, I have an X theme license for my site http://www.fepas.org but the automatic updates do not work. Today I started to update the version of WordPress, the theme and plugins Cornerstone and Revolution Slider. When I try to update them, a download fails. If I have an active license, why do I have to make manual downloads? Why do cornerstone and revolution slider fail so much when trying to upgrade?

    Thanks for your attention

    January 3, 2017 at 3:43 am #1313893

    Paul R
    Moderator

    Hi,

    Thanks for writing in!

    Can you the following solutions listed below and let us know how it goes.

    Product Validation / Extension Page – Connection Issues

    Thanks

    January 12, 2017 at 3:29 am #1326945

    sistemasArquisocial
    Participant
    This reply has been marked as private.
    January 12, 2017 at 5:31 am #1327036

    Rad
    Moderator

    Hi there,

    It could be related to cURL. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    For the meantime, please try this

    Validation fix! Installed cURL on my VPS and it works

    Thanks!

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