Tagged: x
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January 3, 2017 at 3:27 am #1313883
Hello, I have an X theme license for my site http://www.fepas.org but the automatic updates do not work. Today I started to update the version of WordPress, the theme and plugins Cornerstone and Revolution Slider. When I try to update them, a download fails. If I have an active license, why do I have to make manual downloads? Why do cornerstone and revolution slider fail so much when trying to upgrade?
Thanks for your attention
January 3, 2017 at 3:43 am #1313893Hi,
Thanks for writing in!
Can you the following solutions listed below and let us know how it goes.
Thanks
January 12, 2017 at 3:29 am #1326945This reply has been marked as private.January 12, 2017 at 5:31 am #1327036Hi there,
It could be related to cURL. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
For the meantime, please try this
Thanks!
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