This article was last updated on the December 9, 2016.
IMPORTANT: If you've been using a version of X that is 1.8.1 or older, please read this announcement about Revolution Slider.
It is of critical importance to us that X maintains the highest standards in theme development. We are continually building upon our platform to not only bring you new features, but architectural solidarity. While we have done everything we can to ensure that your setup and usage of X goes as smoothly as possible, occasionally errors do arise. Oftentimes, these issues occur simply due to a server configuration or rogue plugin interfering with X. We have put this section together in an attempt to help you better troubleshoot these potential problems should they occur.
Google Fonts Not Loading
Some users have occasionally reported issues with fonts not loading correctly in Revolution Slider. Through some correspondence with the team at ThemePunch, we were provided with the following response:
in the older version of Slider Revolution we loaded the Fonts via the Global Styles of Slider Revolution via a css font import. Since many customer wanted to handle the font loading by theirself or by a most common way, we decided to add the Google Font Handling into the Slider Settings (per Slider !!) :
Once you import one of our ready to use Exported Sliders, you will see that the fonts are loaded there. You can add your own google fonts in the Slider settings. Since we created the Examples based on Open Sans, we left the Ready to use Captions also with that Font Family. However you can simple change / or load the fonts as you need.
In summary, if you use the default styles that come with Revolution Slider, you first need to import Open Sans. The following code is an example of what that might look like:
<link href='http://fonts.googleapis.com/css?family=Open+Sans' rel='stylesheet' type='text/css'>