some of my events, the time displays on the single event view and most other events it does not. i cannot figure out why. any tips on why time might not be displaying would be much appreciated!
here’s example where it displays: https://peoplegoverndayofaction.site/events/pgnm-signature-collection-tewksbury-twn-mtg/
and one where it doesn’t:
https://peoplegoverndayofaction.site/events/pgnm-signature-collection-wake-up-the-earth-festival/
thanks!
Hi there,
Not sure about this, we need to see the details of the settings you have in every single event. Also please make sure that the single events use the same event style. There might be different styles which you can see more information here:
If you still have the problem kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thank you.
Hi Christian, Thanks for the reply … I do not see any Secure Note button at the bottom of your reply, as the link to Secure Note describes.
I’ve gone through the details of the two events above and cannot see a single thing different other than the date and time and title and description. It also appears single event styles are set globally and do not differ between the events.
I’ll send url/user/pass once I figure out how to access the secure note function … do you just need view access? edit or admin? thanks!
Hello There,
Thanks for providing the information. I have checked the event and the issue occurred because of your time settings. There is no such thing 12:00pm to 7:00pm.
I went ahead and adjusted the time to 1:00pm - 7:00pm.
It is now displaying.
thanks! but I’m confused … what do you mean there is no such thing as 12pm to 7pm? 12pm = noon, on a 12 hour clock, no? the calendar is synced with google calendar and google recognizes noon as 12:00 PM … is there a way to specify noon in M.E.C.?? Could you also look at this event? It runs 10:00 AM to 4:00 PM and also does not display time on the single event display
many thanks for your helpfulness!
Hi there,
Sorry for the confusion, there should be no issues with 12pm since it’s time on the same day. Would you mind granting access to your calendar setting? And please install transient cleaner plugin and clean its transients.
Thanks!
thanks! i’m going to send access info to our “development” site so you can look there. i installed transient cleaner and selected “run now” …
example of event where time displays:
https://peoplegoverndayofaction.site/events/pgnm-signature-collection-tewksbury-twn-mtg/
event that doesn’t
https://peoplegoverndayofaction.site/events/pgnm-signature-collection-sharon-green-day/
Hello There,
I have logged in and and edited your events. I was able to change it to 12:00pm by changing each of the values just to update the field. If you only change the hour, it won’t save the time so you must set the minutes and am/pm also.
Please check your site now.
crappers … okay thanks … we imported the times directly from a google calendar … does this mean we have to manually edit all of the times for each and every event after it is imported so that the 00 for minutes are assigned and the time is recognized for display? eek. would be nice if there were a fix that could be applied. Many thanks for your help to diagnose this! It’s very much appreciated!
Good point.
Please make sure that you follow the exact steps mentioned in this article’s Import/Export section.
The other thing is that please make sure that you set the minutes correctly in the Google Calendar.
I will add this to our issue tracker for a double check. As you may already know we are not the developers of the plugin but we include the plugin into the theme and do our best to support it as much as we can. Here is a case that we will inform the plugin developers about the case but the fix or the time it will take to have a fix regarding this is out of our hands.
Thank you for your understanding.
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