Revolution Slider Not Displaying All Images

[TheoryUnit]

Hi there,

This seems to mainly confined to mobile, and is intermittent, but if you scroll through the slider images on this page:

Gallery - Frameworks Ltd

At some point (it appears to be random when), one or several images will not display, the thumbnails are there, but the main images are just an empty space. I have found reloading the page can solve it, but then if you scroll through more images past the point where they disappeared previously, another set of images will fail to display.

Please note, this is mainly on mobile and sometimes you do have to scroll through lots of slides before it happens.

Any help would be greatly appreciated.
Cheers!
Matt

[basanta]

Hi There,

Thanks for writing in!
I can also see the issue in desktop browser too. This may due to several reason, I would like to give you few troubleshooting process to check if the issue is resolved.

Please check for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

5. Remove custom CSS, Javascript and templates.

6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '512M' );
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