Problem with loading pictures in carousel wpbakery

[stormmarketing]

Hi,

I’m having issues with the upload picture in the carousel in the page builder (wpbakery).
I’m able to select all the pictures needed in my carousel for some reasons they’re a not loading within the page builder windowé

I have no problem with less than 5 pictures but when I’m trying to add more to in the same carousel it’s just not working.

I’have tried to delete the carousel & create a new one, but still facing the same issue. It work well in the past.

Any help would be appreciated[quote=“stormmarketing, post:1, topic:58580, full:true”]
Hi,

I’m having issues with the upload picture in the carousel in the page builder (wpbakery).
I’m able to select all the pictures needed in my carousel for some reasons they’re a not loading within the page builder windowé

I have no problem with less than 5 pictures but when I’m trying to add more to in the same carousel it’s just not working.

I’have tried to delete the carousel & create a new one, but still facing the same issue. It work well in the past.

Any help would be appreciated
[/quote]

[Prasant]

Hello Jean,

Thanks for writing in!

Please try out following solutions and let us know the outcome:

• Please try increasing PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

1. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

[thai]

Hi @stormmarketing,

I was able to add more than 5 images to the carousels:

It seems there was a cache issue.

Could you please double check again?

Thank you.