Error 500 when X theme active

[Undrumen]

I got 500 error when switching to x theme. Also tryed with Pro, and just X.
What is the issue?

My site is https://superlighter.no.

Thanks.

[jade]

Hi there,

I have tried to login to your site but the details you have provided does not seem to work.

Kindly login through FTP and edit the wp-config.php file and find the line define( 'WP_DEBUG', false ); then set it to true. Then go back to Cornerstone where you are getting the 500 error and you should get more detailed errors which will give you some clearer information on what is causing the error.

Hope this helps.

[Undrumen]

Hi,

I have deactivated all plugins.

Please help me out.

Thanks.

EDIT:

When WP debug set to TRUE, I got this errors:

Warning: include_once(/home/2/s/superlighter/www/wp-content/plugins/wp-super-cache/wp-cache-phase1.php): failed to open stream: No such file or directory in /home/2/s/superlighter/www/wp-content/advanced-cache.php on line 22

Warning: include_once(): Failed opening ‘/home/2/s/superlighter/www/wp-content/plugins/wp-super-cache/wp-cache-phase1.php’ for inclusion (include_path=’.:/usr/share/php’) in /home/2/s/superlighter/www/wp-content/advanced-cache.php on line 22

Fatal error: Uncaught Error: Call to undefined function x_get_view() in /home/2/s/superlighter/www/wp-content/themes/pro/template-blank-4.php:15 Stack trace: #0 /home/2/s/superlighter/www/wp-includes/template-loader.php(74): include() #1 /home/2/s/superlighter/www/wp-blog-header.php(19): require_once(’/home/2/s/super…’) #2 /home/2/s/superlighter/www/index.php(17): require(’/home/2/s/super…’) #3 {main} thrown in /home/2/s/superlighter/www/wp-content/themes/pro/template-blank-4.php on line 15

[ruenel]

Hello There,

Thanks for providing the information. I wasn’t able to log in to your ftp. It seems that the password or hostname is invalid.

The error could be cause by a corrupted Pro theme. Please re install Pro theme again. You can do it manually. Just download the fresh copy of the theme from your dashboard (https://theme.co/apex/dashboard) and upload it to your themes folder. Make sure that you overwrite all files to make sure that the corrupted files will be updated. To know more how you can re install the theme manually, please check out “Manual Updates” section in this article: https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62

Please let us know how it goes.